Machine Learning Engineer (Evals and Voice Models)

Aircall.io, Inc. South San Francisco, United States Posted 16 Sept 2026

About this role

Aircall is a unicorn, AI-powered customer communications platform used by 22,000 companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time gui…

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