IT Support Specialist

Electric Mirror LLC United States Posted 15 Sept 2026Full-time

About this role

Description Key Responsibilities Serve as escalation point for complex technical issues across endpoints, servers, and infrastructure Troubleshoot and resolve issues involving: Windows OS, applications, and enterprise endpoints Microsoft 365 services (Exchange, Teams, SharePoint) Identity and access issues (Entra ID / Active Directory) Perform root cause analysis and implement long-term solutions, not just quick fixes Provide remote and on-site support across corporate and production environmen…

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