Child Support Call Center Agent

Conduent State&Local Solutions, Inc East Lansing, United States Posted 19 Sept 2026

About this role

Conduent State & Local Solutions, Inc. seeks a Child Support Call Center Agent to handle inbound and outbound calls from parents and guardians regarding child support cases. You will answer questions on payments, account status, and program rules; verify identities; update case information; and document each interaction in our systems. Agents follow scripted guidance, meet quality and productivity targets, and escalate complex issues when needed. You will work in a fast-paced, technology-enable…

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