Customer Service Logistics Manager

JD.COM Germany Posted 12 Sept 2026

About this role

We are looking for a dedicated Customer Service Manager to serve as the trusted partner for Chinese enterprises expanding into Europe—delivering seamless service and proactive support across the region. What you'll do: Cultivate long-term partnerships – Build and sustain strong relationships with clients' European operations teams, ensuring high satisfaction and loyalty through attentive, solution-oriented service. Orchestrate end-to-end collaboration – Act as the central liaison between client…

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