APS6 Service Designer
Softtest pays pty Australian Capital Territory, Australia Posted 8 Sept 2026Full-time
About this role
Job Description: Australian Citizens residing in Australia only respond. Job details ACIC requires a Service Design Analyst to design end-to-end digital services for criminal intelligence systems that meet user needs while aligning to organisational capabilities, policies, analytics platforms and strategy. Applies human-centred design (HCD) methods – user research, persona development, journey mapping, service blueprinting and usability evaluation – to create services that are accessible, opera…
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