IT Helpdesk Internship

Premium Graduate Placements Australia Perth, Australia Posted 5 Sept 2026Part-time

About this role

Tasks: Serve as the first point of contact for customers seeking technical assistance over the chat, phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolu…

How to apply

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