Dir, Customer Engagement
gategroup Reston, United States Posted 16 Sept 2026
About this role
We’re looking for motivated, engaged people to help make everyone’s journeys better.As a critical role in the Operational Performance structure, performs and oversees others in data gathering, analysis, reporting, communicating, and improving performance actions and Key Performance Indicator (KPI) outcomes for one of the regions in NA dedicated to a key airline customer. Drives customer specific action plans to elevate service delivery across the NA network. Annual Hiring Range/Hourly Rate: $17…
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