Guest Relations Agent

Hotel de Russie, Rocco Forte Hotels Roma, Italy Posted 1 Sept 2026

About this role

ROCCO FORTE HOTELS HOTEL DE RUSSIE Rome GUEST RELATIONS AGENT Main Purpose: The Guest Relations Agent is at Guests’ disposal to listen and to anticipate their needs, ensuring a pleasant and satisfying stay. Reports to: Guest Relations Manager. Main duties & responsibilities: - Create and maintain warm and sincere relationship with guests and colleagues, handling complaints, according to the company policies, procedures and standards; - Address complaints (escalating to the Guest Relations Manag…

How to apply

Applications are handled by the employer. Open the original advert to apply, or create a free NextMove account to track deadlines and see similar matches.